ACCESS Partnership

Established in 2008, ACCESS provides IT and property management services for Glasgow City Council.


Our Proven Model

We understand how challenging it is to deliver public services in the current economic climate - something we're familiar with through our work with the largest local authority in Scotland.

We help to address the gap between citizens increased expectations and decreasing budgets by delivering financial savings through the delivery of innovative, efficient and cost effective service. This remains a unique and ground breaking approach identifying £73 million savings for Glasgow City Council.

We call it 'Transformation through Partnership' and it's only by working together with our colleagues in the council that we can deliver these savings and improvements for the people of Glasgow.


"The ACCESS joint venture between Serco and Glasgow City Council (GCC) is showing what can be achieved with an effective partnership between two like-minded organisations from the public and private sector.

Moving forward we continue to challenge our boundaries and provide an always improving service while ensuring that we are providing the right level of thought leadership to enable the council's Transformation agenda"  

Faye Shaw, Chief Executive, ACCESS