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What We Do

The challenge faced by many organisations is how to streamline and maximise the use of Property and ICT assets to support their business.

ACCESS staff specialise in asset management, property and ICT services, enabling Glasgow City Council to focus on delivering core services to customers and citizens. By aligning property and ICT strategies at every stage, we optimise the performance of two of the Council's most important assets.


Services include:

  • Applications Management - managing the operation, maintenance, versioning and upgrading of applications throughout its lifecycle

  • Infrastructure - the composite hardware, software, network resources and services required for the operation and management of the IT environment

  • Service Delivery - the interaction between ACCESS and our client to ensure our services are providing value

  • Operations Architecture - providing ICT Strategy, Architecture, Assurance, Governance  and Information Security services

  • Projects & Programmes - Delivering and transitioning ICT led change projects to time, cost and quality in line with the Transformation needs of our client

In December 2015, ACCESS opened its new state-of-the art Operations Bridge, at City Park in the east end. The centre is the first of its kind in the UK - allowing ACCESS to proactively monitor the council's network and infrastructures


ACCESS Property provides property management services to around 1,100 buildings, providing end to end management of our clients' portfolio to ensure that the necessary structures and services are in place to meet the ever changing demands of our legal, commercial and technological worlds.

The ACCESS property team provide property management services to the operational client's estate. These buildings include offices, depots, schools, care homes, hostels and parks as well as the iconic Glasgow City centre properties.

Services include:

  • Facilities Management - ensuring that buildings and their services meet the needs of our client

  • Asset Management - ensuring that the estate is operated and managed in an efficient and effective manner

  • Project Management - scoping out and managing property projects and programmes ranging from simple people moves to major building programmes

  • Health and Safety - ensuring that all buildings and workers comply with safety legislation and safety policies

Our range of activities extends from surveys through to tours and events management in the City Chambers and from leases and data collation through to managing capital works activities when incorporating new buildings onto the estate.

As Glasgow City Council's trusted property advisors, we provide administration services and professional advice in achieving its priorities for Glasgow to be a vibrant, sustainable, world class city.